Terms of Service

OVERVIEW

Cafetar is a brand rooted in the Asian design ecosystem, with its mission to elevate design through creative innovation. Founded in Taipei, Cafetar has gradually expanded to cities like Tokyo, Hong Kong, Bangkok, and Shanghai, establishing itself as a hub for design enthusiasts. Through its e-commerce platform, experiential activities, brand marketing, and venture capital, Cafetar provides the essential support needed for design brands to grow and flourish. The company aspires to introduce more international design brands to the market, offering consumers high-quality choices that reflect a refined lifestyle.

Cafetar Online is a premier design shopping website in Asia, offering a curated selection of design products, digital creations, and immersive experiences. It brings together top designers from both local and international markets. Since its inception in August 2011, Cafetar has focused on developing the Asian market with the vision of showcasing exceptional designs on the global stage, fostering a thriving design ecosystem.

We are dedicated to delivering a wide range of high-quality products at competitive prices while also contributing to safer, happier communities. Our mission is to create a unique and enjoyable online shopping experience for all our customers, accompanied by outstanding service.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are either of legal age in your state or province of residence or, if you are of legal age, that you consent to allowing your minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes, and in using the Service, you agree not to violate any laws in your jurisdiction, including copyright regulations. You must not transmit viruses, worms, or any harmful code.

Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted over various networks unencrypted, and may undergo changes to comply with the technical requirements of connected networks or devices. Credit card information is always encrypted during transfers over networks.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service, or access to the Service, without our express written permission.

Headings in this agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not liable if the information provided on this site is inaccurate, incomplete, or outdated. The content on this site is for general information only and should not be relied upon for making decisions without consulting more accurate, complete, or timely sources. Use of this material is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the site’s content at any time, but we are under no obligation to update information. You are responsible for monitoring changes to the site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We may modify or discontinue the Service (or any part of it) at any time, without notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online and may have limited quantities. Returns or exchanges are subject to our Refund & Return Policy.

We aim to display product colors and images as accurately as possible, but we cannot guarantee your monitor’s display will be accurate.

We reserve the right to limit product sales to any person, region, or jurisdiction on a case-by-case basis. We also reserve the right to limit quantities or discontinue any product or service at any time. All product descriptions and pricing are subject to change without notice. Any offer for a product or service on this site is void where prohibited.

We do not guarantee that the quality of any products or services purchased will meet your expectations, nor that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed. We may limit or cancel quantities per person, household, or order, including those placed under the same account or credit card. If we make changes to or cancel an order, we will notify you using the contact information provided. We reserve the right to reject orders we suspect are placed by dealers or resellers.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details like your email address and credit card details to ensure successful transactions.

Please review our Refund & Return Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control or oversight. You acknowledge that such tools are provided "as is" without warranties or liability from us. Any use of optional third-party tools is at your discretion and risk.

Future updates, features, or tools added to the website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services, which we do not control. We are not responsible for the content or accuracy of third-party materials, nor liable for any harm related to third-party products, services, or transactions. Please review the policies of third-party sites before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit creative ideas, suggestions, or comments at our request or voluntarily, you agree that we may edit, publish, and use them without restriction or compensation. We are under no obligation to maintain any submission in confidence, compensate for comments, or respond to them.

We may, but are not obligated to, remove content that violates these Terms or is otherwise objectionable. You agree that your comments will not infringe any third-party rights or contain harmful, defamatory, or unlawful material. You may not mislead us or third parties by using a false identity.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability on our site. We reserve the right to correct such errors, and to change or cancel orders when information is inaccurate, without prior notice (including after you’ve submitted an order).

We are under no obligation to update, amend, or clarify information, except as required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate laws, or to infringe on intellectual property rights. Additionally, you may not harass, abuse, or discriminate against others, upload malicious code, or collect personal information of others. We may terminate your access for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted or error-free. You agree that the Service is provided “as is” and “as available,” without warranties of any kind. You use the Service at your own risk.

SECTION 14 – INDEMNIFICATION

You agree to indemnify us and our affiliates from any claims arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us. You can terminate the Terms by notifying us and ceasing to use the site. We may also terminate the agreement if we suspect you have violated the Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, represent the entire agreement between you and us. Failure to enforce any right or provision does not constitute a waiver of those rights.